Customer Experience (CX)

TOOL-CX-201 : Oracle Unified Method (OUM) for Project Management
I have used Oracle Unified Method (OUM) methodology to implement & manage Oracle e-Business Suite 12.2.5, Oracle Database 12c (RAC, ASM, Pluggable &a...
Tue, 19 Feb, 2019 at 2:25 PM
TOOL-CX-202 : IT Service Management Best Practices using ITIL & ITSM
What is ITIL? Information Technology Infrastructure Library (ITIL) is a standardized framework of Good IT Practices. ITIL also provides guidance on engi...
Tue, 19 Feb, 2019 at 7:03 PM